For immediate release: June 2, 2020
Contact: Office of the City Manager
352-728-9786 x. 1100
City of Leesburg offers coronavirus payment plan for utility customers
LEESBURG, FL - The City of Leesburg is offering a special payment plan for all customers following the lifting of Governor Ron DeSantis’ Safer at Home order. Customers who call to set up a payment plan will have until December 31, 2020 to pay their outstanding utility bills.
Among other actions, Leesburg paused disconnects for non-payment and late fees in mid-March to provide financial relief to customers during the pandemic. Disconnects for non-payment will resume June 15th. Late fees will continue to be waived until further notice. Customers who set up a payment plan and continue to pay their current bill, plus payment arrangement, will not be disconnected.
Customers wanting to set up a payment plan will need to call Customer Service at (352) 728-9800 to make a payment arrangement. The City of Leesburg call center is open Monday – Friday from 8:00 a.m. to 4:30 p.m. Customers who are still having trouble paying their utility bill should contact Customer Service to see what additional payment assistance programs may be available.
More information about City of Leesburg’s continuing response to COVID-19 and resources can be found at www.leesburgflorida.gov.