Leesburg to begin charging service fees for electronic utility payments

For immediate release: January 30, 2024
Contact: Office of the City Manager
352-728-9786 ext. 1100
citymanager@leesburgflorida.gov

Leesburg to begin charging service fees for electronic utility payments

LEESBURG, FL - Starting March 1, 2024, the City of Leesburg will begin charging a transaction fee for all utility payments made by electronic means.

The city has absorbed the service fees for processing electronic utility payments since August 2015. In Fiscal Year 2023 that expense was over $400,000 with the Fiscal Year 2024 amount estimated at $450,000. This issue was discussed during FY 2024 Budget Workshops and it was determined that the city should no longer pay these fees.

Electronic processing fees will be encountered by customers for the following transactions:

- ACH/eCheck utility payments will have a $1.00 convenience fee
- Credit/debit card utility payments will have a $3.50 convenience fee

Utility customers can avoid the fees by using the auto-pay option linked to a checking or savings account, paying in person at City Hall with cash or a paper check or paying with cash at AMSCOT locations.

Questions regarding the charges should be directed to the Customer Service Department at 352-728-9800.

Leesburg is a progressive city of more than 28,000 residents in northwest Lake County. The city government serves twice as many people with its electric, gas, water and wastewater public utilities. Leesburg is also a central hub for commerce, attracting 50,000 people to work each weekday. For more information, visit www.leesburgflorida.gov.

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