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ESCALATION LISTS

OUTSIDE PLANT ISSUES

 Level 1

24 x 7 Hotline 

 352-435-9463

 Level 2

 Maintenance Supervisor

 352-516-2317

 Level 3

 Utility General Manager

 352-516-2750

 

NETWORK ISSUES

 Level 1

24 x 7 Hotline 

 352-435-9463

 Level 2

 Operations Manager

 352-516-7147

 Level 3

 Utility General Manager

 352-516-2750

 

COMMERCIAL ISSUES

 Level 1

Communications Office
during business hours

 352-435-9426

 Level 2

 Utility General Manager

 352-516-2750

 Level 3

 City IT Director

 352-516-9030

 

Last updated: 1/27/2016 11:12:42 AM