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Customer Service Department
Contact Customer Service
Jane Mallory, Customer Accounts Manager
Questions or problems about your utility accounts: (352) 728-9800 or 1-888-219-7185
After Hours Emergency Number For All Utilities: (352) 728-9830
Email: Email Customer Service
Office Hours: Monday thru Friday 7:00 a.m. to 5:00 p.m.
Directions: Click here for map. External Link

About Customer Service

Leesburg, the largest city in Lake County, covering 29.52 square miles. and was incorporated in 1923. In addition to many other services, the City also provides municipally owned utility services.

The City Commission established the Utility Service Area which serves the areas north to Eagles Nest Road, west to the Lake/Sumter County Line, south to Royal Highlands and east to Bassville Park.

The utility services are governed by the City Commission, which under existing Florida law has the exclusive authority to establish electric rates. The Florida Public Service Commission has the authority to approve rate structures for the Gas, Electric, and Telecommunications municipal utilities.

The City Commission holds public meetings on the second and fourth Monday of each month in the Commission Chamber at City Hall, 501 W. Meadow Street.